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Shipping Policy

CHARGES

The charges for shipping and handling for online shopping at https://www.mysticalcrystale.com/ depends on the location to which you want your purchases to be sent.

**Free shipping is offered to only customers in India above a total prepaid order value of ₹ 999.

** Standard Shipping Charges of ₹ 60 will be charged on prepaid orders, unless it qualifies for Free Shipping.

** A flat fee of ₹ 100 will be applicable for Cash On Delivery Orders. (Free Shipping is not applicable for COD orders.)

**Handling or convenience charges may apply depending upon any special request.

 

DELIVERY

Items will be sent to the address provided by you to the website. Make sure that you recheck the address before you confirm the order so as to avoid incorrect delivery.

Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond our control. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier or cardholder’s credit card bank delays.

A mail containing details of the service provider as well as the tracking information will be sent to you within 48 hours after an order is shipped from our warehouse.

 

TIME FRAME

Domestic Shipping:  Standard delivery time for any domestic orders, including both prepaid orders and COD orders, i.e. orders within India, is 5-8 days, depending on the location, unless otherwise specified for any particular product.

 

We will update you with the tracking details within 48 hours of the items being dispatched.

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